Never miss another call.
Never lose another job.

Piper, your AI voice employee, answers every inbound call 24/7 — qualifies the lead and books the job straight onto your calendar.

Trusted by 30,000+ home service businesses

How it works

From ring to booked job, without your team lifting a finger

STEP 01

Call comes in

New lead, existing customer, 2 AM emergency — Piper picks up on the first ring, every time.

STEP 02

Piper answers & qualifies

She greets callers in your company's voice, asks the right questions, and captures job details and urgency.

STEP 03

Job lands on your calendar

Piper reads live availability and books the appointment directly in your calendar or dispatch system.

STEP 04

Follow-up runs itself

Confirmations, reminders, and post-job review requests go out automatically by text and email.

Why it matters

Your phone is your pipeline. Stop letting it leak.

Illustration: a phone answered around the clock

Never miss a call or lead

Piper picks up on the first ring — nights, weekends, and when your office is slammed. Missed calls get an instant text-back so the lead never goes cold.

Illustration: a job booked onto a calendar

Book jobs straight onto your calendar

No messages to chase. Piper reads your real availability and books qualified jobs directly into your calendar or dispatch board, with the details your techs need.

Illustration: revenue growing from repeat customers

Grow revenue from existing customers

Automatic follow-ups, maintenance reminders, membership renewals, and review requests turn one-time jobs into repeat customers.

The Pipeline.ai difference

From missed calls to a phone that books itself

Slow pickups, scattered tools, and dropped follow-ups quietly bleed revenue. Pipeline.ai answers faster, books more jobs, and takes work off your team.

Before Pipeline.ai
With Piper, your AI employee
After-hours coverage
Leads go cold overnight
45% higher conversion with 24/7 answering
Average response time
2+ hours to call back
Answered in under one second
Operations
Five disconnected tools, constant handoffs
One system from first ring to five-star review
Team workload
Overwhelmed office, inconsistent service
Less on your team's plate, happier callers
Customer retention
A database full of dormant customers
Repeat jobs booked on autopilot
Revenue growth
Jobs slipping through the cracks
30% more booked revenue from the calls you already get

24/7 answering

Every call answered. Every lead captured.

The average home service business misses 1 in 4 inbound calls. Piper makes that number zero.

  • Answers on the first ring, 24/7/365 — including holidays and peak season
  • Instant missed-call text-back recovers leads even if they hang up
  • Every call transcribed, summarized, and logged automatically
Learn more about AI answering
Omnichannel flow: an inbound call at 11:17 AM marked Call booked, a text at 6:43 PM, and a web chat at 9:10 PM all routing into Piper's 'How can we help you?' assistant

Direct booking

Booked on your real calendar, not a message pad

Piper connects to your scheduling or dispatch software and books against live availability — no double-booking, no callbacks.

  • Reads real-time availability across techs, zones, and job types
  • Applies your rules: service area, job duration, emergency fees
  • Syncs two ways with your dispatch board the moment a job books
Learn more about booking
Booking flow: Piper texts a customer to find a time, follows up a day later, and books 'Paul Jones · 4:30–4:35 PM · Drain clear' onto the live dispatch calendar

Hear Piper in action

Real call scenarios, handled end to end

Sample recordings from the situations your office handles every day. Press play.

Inbound AI receptionist
Appointment booking
Customer follow-up
Medspa customer conversation

Works with the tools you already use

Two-way sync with the leading field service, scheduling, and CRM platforms. Custom integrations available on Growth and Enterprise plans.

Results

What changes when every call gets answered

$0K
Average annual savings vs. staffing after-hours phone coverage
0
Jobs booked by Piper in the first 30 days — BlueRiver Plumbing Co.
0%
More calls answered on average in the first 90 days
We used to lose every call that came in after 5. First weekend with Piper, she booked a $1,900 emergency water heater job at 11 PM. That one call paid for the year.
MT
Marcus Trujillo
Owner, BlueRiver Plumbing Co.
Verified · Trustpilot
My office manager isn't chained to the phone anymore. Piper handles the routine bookings and Dana handles the customers who actually need a human. Best hire we never made.
SK
Sandra Kim
GM, Summit Air & Heating
Verified · Trustpilot
We run 11 trucks across two locations. Piper books into the right zone, on the right board, with the right job duration. Our dispatchers trust it — that says everything.
RD
Ray Donovan
Operations Lead, Voltline Electric
Verified · Trustpilot

Trust & support

Enterprise-grade behind the scenes

White-glove onboarding

A dedicated specialist sets up your call flows, connects your calendar, and runs live test calls with you before launch. Most teams go live in 3 days.

Dedicated support

Real humans who know your account, by phone and chat. Priority response on Professional and above; named success manager on Growth.

Security & reliability

99.9% uptime, encrypted call data, and call-recording disclosures handled per your state's requirements. Your customer data is never sold or shared.

FAQ

Common questions

Will customers know they're talking to AI?
Piper introduces herself as your office's virtual assistant, and you control exactly how she greets callers. In practice, most callers care about one thing: the phone got answered and their problem got scheduled. Piper is designed to be transparent, natural, and fast.
Does it book real appointments or just take messages?
Real appointments. Piper connects to your calendar or dispatch software, reads live availability, and books the job on the spot — with the job type, duration, and zone rules you've set. Messages are the fallback, not the default.
How long does setup take?
Most businesses are live within 3 business days. Onboarding covers your greeting, call flows, service area, pricing rules, and calendar connection — then we run live test calls with you before flipping the switch.
What happens if the AI can't handle a call?
Piper transfers to your team based on rules you set — by topic, urgency, or caller request. If no one's available, she takes a detailed message, texts the caller a confirmation, and flags the conversation for follow-up. You'll never find out about a hard call after the fact.
Does it work with my existing phone number?
Yes. Keep your number exactly as it is — we connect through simple call forwarding, or port your number if you prefer. Your customers notice nothing except that the phone always gets answered.
Can Piper handle two calls at once?
Yes — unlike a human receptionist, Piper answers unlimited simultaneous calls. Monday morning rush and storm-day surges are handled without a single busy signal.

Your next customer is calling. Make sure someone answers.

See Piper handle real calls for a business like yours — live, in 20 minutes.