Plans & pricing
Plans that pay for themselves with one booked call
Every plan includes Piper answering 24/7. Upgrade as your call volume grows. No contracts, cancel anytime. Talk to our team for a quote tailored to your shop.
Starter
For small shops that just need every call answered.
Get a quote- 24/7 AI call answering
- 1 phone line
- 300 AI call minutes/month
- Basic appointment booking
- Call transcripts & summaries
- Missed-call notifications
- Email support
Most popular
Professional
For growing teams that book from a real calendar.
Get a quote- Everything in Starter, plus
- Up to 3 phone lines
- 1,000 AI call minutes/month
- Calendar & dispatch integration
- SMS follow-ups & confirmations
- Missed-call text-back
- Analytics dashboard
- Priority support
Growth
For multi-truck and multi-location operations.
Get a quote- Everything in Professional, plus
- Unlimited phone lines
- 3,000 AI call minutes/month
- Memberships & recurring campaigns
- Advanced call routing & zones
- Multi-location support
- API access
- Dedicated success manager
Enterprise
For franchises, brands, and high-volume operators.
Talk to sales- Everything in Growth, plus
- Custom integrations
- SSO & advanced permissions
- Uptime SLA
- Compliance reviews
- White-glove migration
- Volume minute pricing
All plans include a 14-day free trial and white-glove onboarding. Ask sales for a quote tailored to your call volume.
Compare plans
Everything in every plan
| Feature | Starter | Professional | Growth | Enterprise |
|---|---|---|---|---|
| AI Calling | ||||
| 24/7 AI answering | ✓ | ✓ | ✓ | ✓ |
| AI minutes included / month | 300 | 1,000 | 3,000 | Custom |
| Phone lines | 1 | 3 | Unlimited | Unlimited |
| Simultaneous calls | ✓ | ✓ | ✓ | ✓ |
| Call transcripts & summaries | ✓ | ✓ | ✓ | ✓ |
| Custom voice & greeting | ✓ | ✓ | ✓ | ✓ |
| Spanish-language answering | — | ✓ | ✓ | ✓ |
| Advanced routing & zones | — | — | ✓ | ✓ |
| Booking & Scheduling | ||||
| Basic appointment booking | ✓ | ✓ | ✓ | ✓ |
| Calendar / dispatch integration | — | ✓ | ✓ | ✓ |
| Live availability booking | — | ✓ | ✓ | ✓ |
| Multi-location scheduling | — | — | ✓ | ✓ |
| Messaging | ||||
| Missed-call notifications | ✓ | ✓ | ✓ | ✓ |
| Missed-call text-back | — | ✓ | ✓ | ✓ |
| SMS confirmations & reminders | — | ✓ | ✓ | ✓ |
| Unified inbox | — | ✓ | ✓ | ✓ |
| Marketing & Memberships | ||||
| Review requests | — | ✓ | ✓ | ✓ |
| Maintenance reminders | — | ✓ | ✓ | ✓ |
| Membership & renewal campaigns | — | — | ✓ | ✓ |
| Outbound AI campaigns | — | — | ✓ | ✓ |
| Integrations | ||||
| Google Calendar | ✓ | ✓ | ✓ | ✓ |
| FSM platforms (ServiceTitan, Housecall Pro, Jobber…) | — | ✓ | ✓ | ✓ |
| API access | — | — | ✓ | ✓ |
| Custom integrations | — | — | — | ✓ |
| Support & Security | ||||
| Support | Priority | Success manager | Dedicated team | |
| White-glove onboarding | ✓ | ✓ | ✓ | ✓ |
| SSO | — | — | — | ✓ |
| Uptime SLA | — | — | — | ✓ |
Pricing FAQ
Billing questions, answered
What happens if I go over my AI minutes?
Piper never stops answering mid-month — you're simply billed for any minutes above your plan at a flat per-minute rate, which we'll walk through in your quote. If you're consistently over, we'll proactively suggest the plan that saves you money.
Is there a contract?
No. All self-serve plans are month-to-month (or annual, if you choose the discount). Cancel anytime from your dashboard — no phone call required.
Are there setup or onboarding fees?
None. White-glove onboarding — call flows, calendar connection, and live test calls — is included on every plan.
How does the free trial work?
14 days, full Professional features, no credit card to start. Piper answers your real calls so you can judge her on real results before paying anything.
How does multi-location pricing work?
Growth is priced per location, and each location gets its own number, call flows, and calendar. Five or more locations? Talk to sales about Enterprise volume pricing.
Can I switch plans later?
Anytime. Upgrades take effect immediately with prorated billing; downgrades apply at your next billing cycle.
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Home service businesses answering with Pipeline.ai
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Calls answered by Piper in the last 12 months
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Platform uptime over the last 12 months